Updates with a blue information icon are optional. Updates with a yellow information icon are recommended. Click Check for updates and messages to scan for new updates.Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
To open HP Support Assistant, double-click the HP Support Assistant icon.Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool. To check for updates now, select the Start button, and then go to Settings > Update & security > Windows Update, and select Check for updates. Chinese you for posting on HP Support Community.ĭon't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:įirstly, perform Windows Update and HP Support Assistant: (do not skip any troubleshooting steps if you feel steps are repeating).Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.